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| 1. | Open your Forte Agent program. |
| 3. | Scroll down to and select the "User and System Profile" selection. |
| 4. | In this new window enter the apropriate information in the following areas: Email Address, Full name, Organization, and Reply To:. |
| 5. | Once you have done this click the "System" tab. |
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| Next... | |
| 1. | Enter the apropriate information in the following areas. |
| 2. | Make sure the "Send email messages with SMTP" has a dot next to it. |
| 3. | Enter the apropriate outgoing mailserver name for your account in the field labelled "Email Server:" |
| 4. | The next thing to do is click the "SMTP Authentication..." button. |
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| Next... | |
| 1. | Enter the apropriate information in the following areas. |
| 2. | Make sure that "Login with a username and password" has a dot next to it. |
| 3. | Make sure there is not a check mark in the box labelled "Use POP username and password". |
| 4. | Enter your email username(without the @znet.com) in the field labelled "Username:". |
| 5. | Place a check mark in the box labelled "Remember password between sessions". |
| 6. | Enter your email password in the field labelled "Password:". |
| 7. | When you have finshed entering this information click the "OK" button. |
| 8. | You should now be back to the "System" window. |
| 9. | At this time click the "OK" button once again. |
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| 1. | You will now be at the main Agent screen. |
| 2. | Click on the "options" menu. |
| 3. | Scroll down to and select the "Inbound Email" selection. |
| 4. | Enter the apropriate information in the following areas. |
| 5. | Make sure the "Receive email with POP" option has a dot next to it. |
| 6. | In the field labelled "POP Server:" enter the apropriate incoming mail server name for your account. |
| 7. | Make sure the "Login with a username and password" option has a dot next to it. |
| 8. | Make sure the box labelled "Use APOP if supported by the server" does not have a check mark in it. |
| 9. | In the field labelled "Username:" enter your email username (without the @znet.com, or such extension). |
| 10. | Make sure to place a check mark next to the box labelled "Remember password between sessions". |
| 11. | Do not place a check mark next to the "Login with Secure Password Authentication" option. |
| 12. | Do not place a check mark next to the "Receive email with SMTP" option. |
 That should be it! | |
| If you need further help please contact us. |